Policies

Booking & Availability

Please DO NOT inquire unless you are serious about moving forward with your project. Our time is valuable, and we prioritize clients who are ready to invest in high-quality production. All projects must be booked in advance. Last-minute requests for filming may incur an additional rush fee. Availability is subject to existing commitments, and priority is given to confirmed, paid projects. A consultation is required before we agree to take on your project, and Mpire Productions reserves the right to decline projects based on availability, creative fit, or budget considerations. Clients must specify their minimum and maximum budget in the contact form to help determine if we are a good fit.

Retainer Fee & Payments

A non-refundable retainer fee is required to secure booking. The remaining balance is due before the final delivery of the project. Late payments will result in an additional $25 per day until the balance is paid in full.

Revisions & Edits

Projects include a set number of revisions. Any additional edits beyond the agreed scope will incur extra charges. All revision requests must be made within a specific time frame (3 days after the first cut is delivered). Expedited edits may be available for an additional fee.

Cancellation & Rescheduling

Cancellations made within 48 hours of a shoot date may result in forfeiture of the retainer fee. Rescheduling is allowed but subject to availability and may include rescheduling fees. If a project is canceled after work has begun, clients are responsible for payment based on the work completed up to that point.

Usage & Licensing

Mpire Productions retains the right to showcase work for portfolio and promotional purposes unless otherwise agreed in writing. Raw footage is not included in standard pricing and will require an additional fee if requested. All content created by Mpire Productions remains our property unless specified otherwise in a signed contract. Unauthorized use, reproduction, or modification of our work is strictly prohibited.

Client Responsibilities & Cooperation

Clients must provide all necessary materials (references, logos, etc.) before production begins. Delays in providing materials may push back project timelines and deadlines. Any additional requests or changes after work has started may result in extra charges or an adjusted timeline.

Completion Timeline & Turnaround

Project turnaround times vary depending on the scope and complexity of the work. Estimated completion dates will be provided after booking. Expedited delivery options may be available for an additional fee. Upon purchasing any product or package, you agree not to hold Myah Stokes or Mpire Productions LLC liable for dissatisfaction, personal preference, or any subjective opinions regarding the product. All sales are final.

Travel & Additional Fees

Projects requiring travel outside of Maryland may include travel and accommodation costs.